What are your postponement/cancellation policies during Covid?
Our aim is to be as flexible as possible during these difficult times and we are therefore offering free postponements to all of our customers to another like for like date. In terms of cancellations these are treated on a case by case basis and are dependant on the restrictions set for your wedding date at the time of cancellation.
Which areas do you cover?
We cover most of the South including Hampshire, Berkshire, Surrey, Wiltshire, Somerset and Kent.
How much deposit will I pay?
The booking fee amount is dependant on the services you are using from us, please see a breakdown of these below;
When is the final payment due?
All final balances are due 6 weeks prior to your wedding or event date.
Is there a showroom where your props can be viewed?
We do not have a showroom; all of our props are packaged and stored which helps us to keep our costs low for our clients. We do however exhibit at wedding fairs so that future couples can come along to see our collection in person. Please email us if you would like to know which wedding fairs we are attending.
What is the standard hire period length for your décor items?
Our décor hire is priced for a 24 hour period, for instance most of our deliveries are made the morning of the wedding and either collected the same day or next morning. Should you require anything for longer please just let us know.
If I choose to collect and return the items myself where would this be to/from?
We have two options for those that wish to collect and return items themselves - these are in Hook and Andover, Hampshire. Please Note - this service is not available on our 4ft light up letters.
Should I return items clean?
All hire items should be returned clean to us. If items are not returned clean, we will charge a surcharge. If you are unsure about anything please refer to our terms and conditions.
Do you deliver items?
Absolutely! We include delivery and collection for free to any venues up 15 miles from our Hook (RG27 9RP) and Andover (SP11 6RX) sites. Anything over 15 miles is charged at 45p per mile both ways.
Why should a bride and groom hire a wedding coordinator?
To truly enjoy their wedding day. To invest in their friends, family & guests without worrying about the details themselves. To have a peace of mind that everything will run smoothly. Wedding coordinators are professionals who have experience and industry relationships that will allow the brides wedding vision come to life.
What makes your service different than other coordinators?
My experience and my friendly personality. I am able to take care of all the details in an organised & business-like manner, while maintaining a friendly and personable relationship with you. With my past experience working in the royal event industry, my attention to detail is second to none. I gain more experience with every wedding that I do, coming across all kinds of different brides, styles & trends. I truly love what I do and want every wedding to be perfect for my brides.
My reception venue has a wedding coordinator; do I still need to hire a wedding planner?
Yes! If you’re trying to decide whether or not you need a wedding planner since the venue offers an in-house coordinator, there is quite a difference between those two. Here are just a few of the many things that a wedding planner can help with that a venue in-house coordinator can't:
• Attending vendor meetings with you and asking the right questions
• Reviewing all your vendor contracts for errors or potential problems
• Helping you combine all the elements and create an overall wedding style
• Creating extensive time lines for you
• Staying in touch with your vendors and making final confirmations
• Have back-up reputable vendors to contact in case of a problem
• Assist you with invitations and stationary etiquette
• Provide you with custom planning resources
There are many venue in-house coordinators who do a great job managing the venue but it isn't there job to assist you with all the details, etiquette, time lines, etc that go along with planning your wedding. When in doubt, just ask them what services they will be providing for you.
Our aim is to be as flexible as possible during these difficult times and we are therefore offering free postponements to all of our customers to another like for like date. In terms of cancellations these are treated on a case by case basis and are dependant on the restrictions set for your wedding date at the time of cancellation.
Which areas do you cover?
We cover most of the South including Hampshire, Berkshire, Surrey, Wiltshire, Somerset and Kent.
How much deposit will I pay?
The booking fee amount is dependant on the services you are using from us, please see a breakdown of these below;
- Full Wedding Planning - Booking fee Is 10% of predicted final bill.
- Partial Plan - Full payment up front.
- On The Day Co-ordination - Booking fee Is £100.
- Supplier/Venue Sourcing - Full payment up front.
- Venue Styling (Make Me Pretty) - Booking fee Is £50.
- Mobile Bars - Cash Bar - £3 per head booking fee.
- Mobile Bars - Open Bar - £300 booking fee, this will then be refunded back if and when the bar takings reach a minimum of £1500.
- Mobile Bars - Drinks Packages - Booking fee Is £300 which Is deducted from the final bill.
- Wedding Day Drinks Packages - Booking fee Is £5 per head.
- Mobile Bars - Dry Hire - Booking fee Is £100.
- Décor Hire - Booking fee is 30% to nearest £ of hire cost.
When is the final payment due?
All final balances are due 6 weeks prior to your wedding or event date.
Is there a showroom where your props can be viewed?
We do not have a showroom; all of our props are packaged and stored which helps us to keep our costs low for our clients. We do however exhibit at wedding fairs so that future couples can come along to see our collection in person. Please email us if you would like to know which wedding fairs we are attending.
What is the standard hire period length for your décor items?
Our décor hire is priced for a 24 hour period, for instance most of our deliveries are made the morning of the wedding and either collected the same day or next morning. Should you require anything for longer please just let us know.
If I choose to collect and return the items myself where would this be to/from?
We have two options for those that wish to collect and return items themselves - these are in Hook and Andover, Hampshire. Please Note - this service is not available on our 4ft light up letters.
Should I return items clean?
All hire items should be returned clean to us. If items are not returned clean, we will charge a surcharge. If you are unsure about anything please refer to our terms and conditions.
Do you deliver items?
Absolutely! We include delivery and collection for free to any venues up 15 miles from our Hook (RG27 9RP) and Andover (SP11 6RX) sites. Anything over 15 miles is charged at 45p per mile both ways.
Why should a bride and groom hire a wedding coordinator?
To truly enjoy their wedding day. To invest in their friends, family & guests without worrying about the details themselves. To have a peace of mind that everything will run smoothly. Wedding coordinators are professionals who have experience and industry relationships that will allow the brides wedding vision come to life.
What makes your service different than other coordinators?
My experience and my friendly personality. I am able to take care of all the details in an organised & business-like manner, while maintaining a friendly and personable relationship with you. With my past experience working in the royal event industry, my attention to detail is second to none. I gain more experience with every wedding that I do, coming across all kinds of different brides, styles & trends. I truly love what I do and want every wedding to be perfect for my brides.
My reception venue has a wedding coordinator; do I still need to hire a wedding planner?
Yes! If you’re trying to decide whether or not you need a wedding planner since the venue offers an in-house coordinator, there is quite a difference between those two. Here are just a few of the many things that a wedding planner can help with that a venue in-house coordinator can't:
• Attending vendor meetings with you and asking the right questions
• Reviewing all your vendor contracts for errors or potential problems
• Helping you combine all the elements and create an overall wedding style
• Creating extensive time lines for you
• Staying in touch with your vendors and making final confirmations
• Have back-up reputable vendors to contact in case of a problem
• Assist you with invitations and stationary etiquette
• Provide you with custom planning resources
There are many venue in-house coordinators who do a great job managing the venue but it isn't there job to assist you with all the details, etiquette, time lines, etc that go along with planning your wedding. When in doubt, just ask them what services they will be providing for you.
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